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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Lambertz

November 23, 2023

5  out of  5 rating by Wendy Lambertz
"Outstanding service from agent and staff! I have been with them since 1995. Good pricing and service!"
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Barnabas A. Christian

August 8, 2023

5  out of  5 rating by Barnabas A. Christian
"During the dog days of Covid-19 & being locked down, it was time to pull out all of my policies & do some comparison shopping on insurance rates. That was 2/2/21, February as we were all in the midst of our 6 months of winter. I was referred to Eric Schlicht by Rochester real estate agent , Mr. Jerami King. We grabbed our paperwork & registrations, met with Eric himself, compared exact policies, deductibles, rates & some additional policies for the society we now live in (Liability) plus a wedding ring rider, above the basic homeowners coverage. So his prices beat my former carrier , by $400 a year & beat a local Allstate office by $600 per year. Yes I save more than most by being in my sixties and having a crystal clear record ( By the grace of God) Also bundled my Home 2 cars Exposure liability & the wedding ring. What sets this full service agency apart is the staff & the access they all provide. I have had many wonderful conversations with Ashlee W. , Miss Pam, Miss Sue & even the man behind the curtain Eric. The dialogue & conversation is so easy & simply as Eric even provides his cell # if needed. I have called the office while sitting in a car dealership to get a quote as every once in a while a Z, X or GT package will push your rates into another bracket, if you have that VIN # handy the office can give you exact & factual quotes. In my 2.5 years with State Farm, I have gotten quotes from 2 other places , as a form of checks & balances, yet Eric is still the man for our family."
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Eric&Michelle Schwarb

August 7, 2023

5  out of  5 rating by Eric&Michelle Schwarb
"Eric & his group have consistently gone above & beyond for our family's insurance needs. Highly recommend this thoughtful group"
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may abrhiem

January 13, 2023

5  out of  5 rating by may abrhiem
"Love State Farm because of Eric Schlicht he’s the best"
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Nicole Anderson

December 28, 2022

5  out of  5 rating by Nicole Anderson
"Personalized and helpful agent."
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Cindy Walter

July 7, 2022

5  out of  5 rating by Cindy Walter
"Eric and his excellent staff always go above and beyond to answer questions and resolve insurance issues that crop up on occasion. My husband and I have been with this agency for 27 years and have no intention of shopping around. We are loyal and so is Eric!"
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Marcia Hibbler

February 14, 2021

5  out of  5 rating by Marcia Hibbler
"Great deal on auto insurance ."
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Lisa Powers

September 22, 2020

5  out of  5 rating by Lisa Powers
"We have been customers of State Farm Insurance Agent Eric Schlicht and team for over 20 years. We appreciate their knowledge and service and prompt response to questions and phone calls. They are all very professional and friendly. We continue to be satisfied customers. Thank you Eric and Team."
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Amber Blum

September 17, 2020

5  out of  5 rating by Amber Blum
"A great team with years of experience, and it shows. They really take care of their customers."
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Kim Rayce

August 18, 2020

1  out of  5 rating by Kim Rayce
"Very difficult to work with on auto reform. Very unorganized and requests same information multiple times. Misquotes premiums. Honestly don't know if fraudulent or completely inept."
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Steve McCardell

July 12, 2019

5  out of  5 rating by Steve McCardell
"Nothing but good experiences with this team since I started working with them, and a good overall experience with State Farm as a company."
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Gina Vincent

February 7, 2019

5  out of  5 rating by Gina Vincent
"Great agent and team. Take excellent care of their customers."
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Jodi Royse

June 20, 2018

2  out of  5 rating by Jodi Royse
"A bit disappointed. We have been loyal customers of this office for over 20 years and i asked to change our monthly pay day by a few weeks as my monthly payday changed and they were unwilling or unable to do so. Seems like an easy enough request and a bit frustrating that they didn't even try to accommodate."